I’m Tom – the face, hands, and van behind SureStart Mobile Mechanic. I’ve spent over a decade working in garages, dealer service centres, and roadside support across the West Midlands. Over the years, I noticed the same thing time and time again – customers being treated like numbers, not people. That’s why I started SureStart.

As a sole trader, I offer a personal, honest approach to vehicle maintenance and repairs. You won’t be passed around a team or asked to book weeks in advance. Instead, you’ll deal directly with me – someone who takes pride in showing up on time, explaining things clearly, and doing the job right the first time.

I work mobile so you don’t have to worry about taking time off work, organising lifts, or sitting in a garage waiting room. Whether it’s a service on your drive or a quick fix while you’re at the office, I bring everything needed to keep you moving.

For me, it’s not just about fixing cars – it’s about helping people. That’s the SureStart promise.